topic Re: Arlo Pro wrong battery level in Arlo Pro

Arlo Pro wrong battery level

joerezende — Thu, 28 May 2026 14:49:35 GMT

One of my cameras always shows only 10% battery charge. I have changed the battery several times. The display on the app is incorrect. I have tried un-install-re-install several times. The same 10% is shown on the browser also

Re: Arlo Pro wrong battery level

BrookeN — Thu, 28 May 2026 19:28:56 GMT

I see the Arlo Pro camera in question and it is indeed only got a battery charge of 10%. Which more then likely means that battery may not be good anymore.

Re: Arlo Pro wrong battery level

joerezende — Thu, 28 May 2026 19:40:33 GMT

I have tried 3 other batteries in different cameras without this issue

Re: Arlo Pro wrong battery level

joerezende — Fri, 29 May 2026 11:14:30 GMT

I don't think I was clear. The batteries I am using are showing fully charged in my other cameras. This particular camera is showing an incorrect battery level. It has been displaying a battery level of 10% for the last week no matter which battery I use.

Re: Arlo Pro wrong battery level

BrookeN — Fri, 29 May 2026 14:24:05 GMT

Let's try removing the camera from the app, then log out of the app and log back in. Once you are back in the app onboard the camera onto the account again. Once you do that, please send me a screenshot of what you are seeing.

Re: Arlo Pro wrong battery level

joerezende — Mon, 01 Jun 2026 14:52:35 GMT

I am away, I will get back to you.