https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480890#M85084 <P>Have you tried to reset the doorbell?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062934/How-do-I-factory-reset-my-Arlo-Video-Doorbell-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000062934/How-do-I-factory-reset-my-Arlo-Video-Doorbell-Arlo-Secure-4-0</A></P> Tue, 19 May 2026 21:40:19 GMT BrookeN 2026-05-19T21:40:19Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480371#M85047 <P>My cameras are not recording all movement. Yesterday my front doorbell rang at 5:24pm and I was not able to answer it. When I went to my library to see who it was, there was no recording from either the doorbell camera nor another camera that can see the front door.</P> Thu, 14 May 2026 15:07:47 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480371#M85047 PocketPro15 2026-05-14T15:07:47Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480497#M85056 <P>Can you verify which mode you're using when this happens? Have you checked the rules in that mode to ensure proper settings are there?</P> Fri, 15 May 2026 13:38:32 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480497#M85056 jguerdat 2026-05-15T13:38:32Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480542#M85059 <P>Can you please send a screenshot of what you have set up under modes for the cameras that are not recording?</P> Fri, 15 May 2026 17:06:33 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480542#M85059 BrookeN 2026-05-15T17:06:33Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480565#M85062 <P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="Arm.Home.Front.Doorbell.Settings.jpg" style="width: 765px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/436477i5C7EBD6E95A68BF8/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="Arm.Home.Front.Doorbell.Settings.jpg" alt="Arm.Home.Front.Doorbell.Settings.jpg" /></span></P> Fri, 15 May 2026 22:14:44 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480565#M85062 PocketPro15 2026-05-15T22:14:44Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480568#M85063 <P>I'm in the Arm Home setting. Here is the configuration for the front doorbell.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Arm.Home.Front.Doorbell.Settings.jpg" style="width: 765px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/436478i951F8836450FEF0A/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="Arm.Home.Front.Doorbell.Settings.jpg" alt="Arm.Home.Front.Doorbell.Settings.jpg" /></span></P> Fri, 15 May 2026 22:15:30 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480568#M85063 PocketPro15 2026-05-15T22:15:30Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480570#M85064 <P>Front door settings. It also did not record.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Arm.Home.Front.Door.Settings.jpg" style="width: 765px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/436479i46CB6BA68ADB54C6/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" role="button" title="Arm.Home.Front.Door.Settings.jpg" alt="Arm.Home.Front.Door.Settings.jpg" /></span></P> Fri, 15 May 2026 22:17:14 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480570#M85064 PocketPro15 2026-05-15T22:17:14Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480890#M85084 <P>Have you tried to reset the doorbell?</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062934/How-do-I-factory-reset-my-Arlo-Video-Doorbell-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000062934/How-do-I-factory-reset-my-Arlo-Video-Doorbell-Arlo-Secure-4-0</A></P> Tue, 19 May 2026 21:40:19 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2480890#M85084 BrookeN 2026-05-19T21:40:19Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481428#M85118 <P>I have not but it's not the only camera having this issue.</P> Tue, 26 May 2026 15:42:33 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481428#M85118 PocketPro15 2026-05-26T15:42:33Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481552#M85132 <P>Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.</P> <P>&nbsp;</P> Wed, 27 May 2026 16:41:22 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481552#M85132 BrookeN 2026-05-27T16:41:22Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481652#M85137 <P>Sent</P> Thu, 28 May 2026 13:28:30 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481652#M85137 PocketPro15 2026-05-28T13:28:30Z https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481661#M85138 <P>Thank you for providing that information, I have reached out to support. They will be reaching out to you tomorrow per your request.&nbsp;</P> Thu, 28 May 2026 14:01:09 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-not-recording-all-movement/m-p/2481661#M85138 BrookeN 2026-05-28T14:01:09Z