topic Re: GUI von zwei accounts sind unterschiedlich in Arlo Pro

GUI von zwei accounts sind unterschiedlich

HsmK — Thu, 09 Apr 2026 10:00:15 GMT

Seit der App Version 6.22.0 (22195) habe ich zwei unterschiedliche Darstellungen je nachdem mit welchem account ich mich anmelde. Seit diesem Update werden nicht mehr die Kameras eines Freundes angezeigt. Wie kann ich das korrigieren?

Re: GUI von zwei accounts sind unterschiedlich

StephenB — Thu, 09 Apr 2026 14:24:59 GMT

@HsmK wrote:

Seit der App Version 6.22.0 (22195) habe ich zwei unterschiedliche Darstellungen je nachdem mit welchem account ich mich anmelde. Seit diesem Update werden nicht mehr die Kameras eines Freundes angezeigt. Wie kann ich das korrigieren?

The account showing "Library" in the app menu needs to be migrated to "Feed" and "Dashboard". There is a hack that does this - go into "add device" and start to add a Pro 5s camera. That will fail, since you don't have that camera. But the process will migrate the account to "Feed" before you get stuck.

There are some disadvantages to "Feed" - particularly if you use custom modes. So make sure that is ok with other users who use the "Library" account.

Re: GUI von zwei accounts sind unterschiedlich

HsmK — Sun, 12 Apr 2026 10:26:28 GMT

Thank you StephenB for your reply!

I tried to follow your instruction: just to clarify my situation:

account A - GUI as known before, 4 cams connected to the hub in Wifi A

account B - GUI new, shows 2 cams from 2 different hubs and wifi (C and D).

-> normally within account B I see all cams

Now I logged in with account A and followed your instructions. Afterwards the GUI is the same like accounting B = new look a feel.

What I do not understand is how to merge the cams from these 2 accounts. Thank your for your advices!

BR Kristian

Re: GUI von zwei accounts sind unterschiedlich

StephenB — Sun, 12 Apr 2026 11:57:10 GMT

@HsmK wrote:

What I do not understand is how to merge the cams from these 2 accounts. Thank your for your advices!

Unfortunately you can't. You can only see the recording and cameras for the location you've selected.

Others have complained about it - Arlo has heard the feedback, so hopefully they will address it by adding "all" as a location option.