https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476812#M84922 <P><SPAN>That’s no surprise from Arlo! The secondary user is the one working the primary is not</SPAN></P> Tue, 31 Mar 2026 00:43:01 GMT Evarrich 2026-03-31T00:43:01Z https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476667#M84911 <P>The notice posted is total B.S. The issue is with Arlo and the app. My cameras are working fine and we can view them with no issue on my wife’s phone. My phone will not view the cameras so their post is B.S.</P> Sun, 29 Mar 2026 12:57:09 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476667#M84911 Evarrich 2026-03-29T12:57:09Z https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476778#M84914 <P>Are you signed into both phones with the same email address? As I do not see any granted access users.&nbsp;</P> Mon, 30 Mar 2026 20:19:00 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476778#M84914 BrookeN 2026-03-30T20:19:00Z https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476812#M84922 <P><SPAN>That’s no surprise from Arlo! The secondary user is the one working the primary is not</SPAN></P> Tue, 31 Mar 2026 00:43:01 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476812#M84922 Evarrich 2026-03-31T00:43:01Z https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476847#M84923 <P>Do you both see feed when you open the app? Or is one on feed and one on library?&nbsp;</P> Tue, 31 Mar 2026 13:22:16 GMT https://community.arlo.com/t5/Arlo-Pro/Camera-loss-in-app/m-p/2476847#M84923 BrookeN 2026-03-31T13:22:16Z