Using app or browser, unable to manually record video or photo from all five cameras

commodon — Sun, 15 Feb 2026 16:41:43 GMT

Whether using the application (on my Android phone) or viewing cameras via the Arlo Web Portal this functionality previously worked so I am unsure when it began, but as of my attempt today I discovered that manually recording a video or taking a picture when viewing a camera is no longer working.

It gives the appearance the recording or photo is taken, including providing a camera shutter sound, but nothing is being saved to the base station despite the USB having sufficient space.

As stated, this functionality previously worked and I used it often with my five cameras. Now all of sudden, it doesn't work and I have no idea why.

My setup includes:

One Base Station VMB4000r3
Firmware 1.29.0.0_4747_b0665428

Five Arlo Pro Cameras (VMC4030)
Firmware 1.092.1.0_9_120d8b7

Re: Using app or browser, unable to manually record video or photo from all five cameras

jguerdat — Mon, 16 Feb 2026 14:27:17 GMT

I'm confused. The originally Pro cameras have free 7 day cloud recording. If you're using local recordings, you have to eject the drive from the base for viewing on a computer. Local recording does not support snapshots, just recordings but the cloud should show everything.

topic Re: Using app or browser, unable to manually record video or photo from all five cameras in Arlo Pro

Using app or browser, unable to manually record video or photo from all five cameras

Re: Using app or browser, unable to manually record video or photo from all five cameras