topic Arlo not sending verification email in Arlo Pro

Arlo not sending verification email

SarahF — Sat, 14 Feb 2026 17:12:27 GMT

INFURIATING! Got logged off my Arlo system somehow and can't get back in. Arlo is not sending verification email. It will send password reset email without issue, but not verification email. Other verification methods are two expired devices I no longer have. This is ridiculous! How am I supposed to log back in?

Re: Arlo not sending verification email

BrookeN — Tue, 17 Feb 2026 16:31:06 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Arlo not sending verification email

SarahF — Sun, 22 Feb 2026 16:51:13 GMT

Tried to DM you but BrookeN won’t pull up as a valid user name. ???

Re: Arlo not sending verification email

SarahF — Sun, 22 Feb 2026 16:56:50 GMT

Ignore - finally pulled up after 10 tries. !?

Re: Arlo not sending verification email

BrookeN — Mon, 23 Feb 2026 14:42:57 GMT

I received your message and have reached out to support. They will be contacting you as soon as possible.