topic Re: Free legacy plan no longer working in Arlo Pro

Free legacy plan no longer working

ninjaaaa — Tue, 16 Dec 2025 22:10:45 GMT

Recently my feed tab has been replaced with an add for Arlo plans, with no way to view feed history. I should still have access to the free 7-day legacy plan, which is not working.

Models: VMC3030 (FW: 1.5.295), VMB3500r4 (FW: 1.27.0.0_1314_03495c2)

Android app

Re: Free legacy plan no longer working

jguerdat — Wed, 17 Dec 2025 14:52:36 GMT

It would seem that you have a premium features enabled (likely activity zones?). Removing the zones and/or any other such feature will clear that message. I'm guessing you had a temporary trial subscription that Arlo marketing has been pushing which allowed things to work but now that the trial expired you need to undo some changes.

Re: Free legacy plan no longer working

Edram — Sun, 21 Dec 2025 18:03:58 GMT

I have the Arlo 4030 that came with the free seven day Legacy plan. since the new download it no longer records, what’s up with that Arlo??

Re: Free legacy plan no longer working

StephenB — Sun, 21 Dec 2025 18:16:56 GMT

@Edram wrote:

I have the Arlo 4030 that came with the free seven day Legacy plan. since the new download it no longer records,

Can you make a manaul recording while livestreaming?

Is the system in Arm Home or Arm Away mode?

Re: Free legacy plan no longer working

Edram — Mon, 22 Dec 2025 13:35:43 GMT

Yes I’ve had it on both arm away and at home. and yes, I can manually record.

Re: Free legacy plan no longer working

StephenB — Mon, 22 Dec 2025 14:02:01 GMT

@Edram wrote:

yes, I can manually record.

Which means you still do have cloud storage.

@Edram wrote:

Yes I’ve had it on both arm away and at home.

Go into the mode settings, and make sure the cameras are listed in the device rules. If they aren't, then add them.

Also check the motion sensitivity in the camera settings (default mode settings). The default used to be 80, but I think Arlo recently shifted that to 50.

Re: Free legacy plan no longer working

ninjaaaa — Wed, 24 Dec 2025 14:29:53 GMT

Making this post seems to have resolved this issue somehow. My feed is working now after months despite not changing any settings.