https://community.arlo.com/t5/Arlo-Pro/New-Jersey/m-p/2460337#M84159 <P>I used to be able to access videos of movement on my system but can no longer do this. Thought I was entitled to 7 days free cloud storage. &nbsp;Am I missing something?</P> Sat, 20 Sep 2025 03:16:14 GMT AnthonySantiago 2025-09-20T03:16:14Z https://community.arlo.com/t5/Arlo-Pro/New-Jersey/m-p/2460337#M84159 <P>I used to be able to access videos of movement on my system but can no longer do this. Thought I was entitled to 7 days free cloud storage. &nbsp;Am I missing something?</P> Sat, 20 Sep 2025 03:16:14 GMT https://community.arlo.com/t5/Arlo-Pro/New-Jersey/m-p/2460337#M84159 AnthonySantiago 2025-09-20T03:16:14Z https://community.arlo.com/t5/Arlo-Pro/New-Jersey/m-p/2460354#M84160 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1048025">@AnthonySantiago</a>&nbsp;wrote:<BR /> <P>I used to be able to access videos of movement on my system but can no longer do this. Thought I was entitled to 7 days free cloud storage. &nbsp;Am I missing something?</P> <HR /></BLOCKQUOTE> <P>Legacy Pro and Pro 2 cameras (VMC4030, VMB4030P) still have free 7-day cloud storage - assuming you have 5 or fewer unsubscribed cameras in the account.&nbsp; Newer Pro models (3,4,5, and now 6) require a subscription for cloud storage.</P> <P>&nbsp;</P> <P>Can you confirm that you have a legacy camera?&nbsp; Is it possible that you have a new model, and that your trial subscription has expired?</P> Sat, 20 Sep 2025 12:19:06 GMT https://community.arlo.com/t5/Arlo-Pro/New-Jersey/m-p/2460354#M84160 StephenB 2025-09-20T12:19:06Z