https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-battery/m-p/2456327#M83994 <P>I just bought a new Arlo Pro battery... and when trying to load it the first time... the battery load hast not reached a full condition ...it reach 60% only....any suggestion ? O should i consider this battery as a death on arrival ?&nbsp;</P> Wed, 23 Jul 2025 02:44:45 GMT Lgallego 2025-07-23T02:44:45Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-battery/m-p/2456327#M83994 <P>I just bought a new Arlo Pro battery... and when trying to load it the first time... the battery load hast not reached a full condition ...it reach 60% only....any suggestion ? O should i consider this battery as a death on arrival ?&nbsp;</P> Wed, 23 Jul 2025 02:44:45 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-battery/m-p/2456327#M83994 Lgallego 2025-07-23T02:44:45Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-battery/m-p/2456342#M83995 <P>The Arlo Pro needs a dual voltage charger ( qualcom type ) that puts out 5v and 9v.&nbsp; ( 5 to run, 9 to charge ).</P> <P>&nbsp;</P> <P>If you charge with a normal 5v USB charger, the battery will not hit a full charge.</P> <P>Use the original ac adapter.</P> <P>&nbsp;</P> <P>( BTW, the picture you used is the Arlo HD camera that take 123 cells )</P> Wed, 23 Jul 2025 11:24:26 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-battery/m-p/2456342#M83995 TomMac 2025-07-23T11:24:26Z