topic Re: Homekit Token Reset Needed in Arlo Pro

Homekit Token Reset Needed

jasonbrumbach — Fri, 25 Oct 2024 20:57:35 GMT

I have seen on the community that resetting the token of the ultra hub allows it to reconnect to Homekit. How do you formally request that new token to be sent to the hub?

Re: Homekit Token Reset Needed

BrookeN — Tue, 29 Oct 2024 15:33:17 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

:How do I connect my Arlo device to Apple HomeKit?

https://kb.arlo.com/000063184

Re: Homekit Token Reset Needed

Dnas14 — Sun, 30 Mar 2025 19:05:46 GMT

Hi, I also need a token reset for my Arlo system. I moved and now I can’t connect to Home Kit.