topic Re: Still charged for cancelled subscription in Arlo Pro

Still charged for cancelled subscription

cjg2 — Thu, 20 Feb 2025 23:57:47 GMT

I cancelled subscription 11/1/2024, but still am being charged. Cannot obtain a live agent as my account indicates no subscription. Please help!

Thank you

Re: Still charged for cancelled subscription

DannyBearAgain — Fri, 21 Feb 2025 00:15:56 GMT

If you want to stop the money drain then suggest you have the bank block arlo transactions and if you want to stop further transactions then cancel your CC and get a new one. Never give arlo your CC details.

Re: Still charged for cancelled subscription

BrookeN — Fri, 21 Feb 2025 16:22:44 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. (edited)