topic Re: Longs, SC in Arlo Pro

Longs, SC

LtSteveCox — Wed, 05 Feb 2025 12:27:20 GMT

I’ve been trying to get in contact with Customer Service for the past 8 days with no results. Their customer service sucks! Getting ready to through their $hi+ in the trash and purchase a different system! DO NOT WASTE YOUR MONEY!

Re: Longs, SC

BrookeN — Wed, 05 Feb 2025 17:35:01 GMT

Hi,

I would be more than happy to help. Can you tell me a little more of what you are needing assistance with? That way I can either help you or create a ticket for support to reach out to you.

Re: Longs, SC

LtSteveCox — Wed, 05 Feb 2025 18:25:27 GMT

Hello,

Two tickets have already been generated (44565746 and 44565335) with no help at all.

I’m trying to connect my cameras back to my hub. I reset and deleted and reinstalled the hub. When trying to sync the cameras, the blue light blinks but it will not find the camera(s). I’ve tried several cameras, but have the same results on each one.

Steve Cox

Re: Longs, SC

BrookeN — Wed, 05 Feb 2025 18:45:34 GMT

Can you please dm me a callback number as well as a good number to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.