topic Re: Unable to turn audio off in Arlo Pro

Unable to turn audio off

A_Mc — Wed, 05 Feb 2025 02:09:30 GMT

Ever since the upgrade I have been unable to turn off audio detection. I have turned off the microphone, the speaker, moved the volume level all the way until it's grayed out and still I am getting every slightest sound setting off a notification and filling up my event library. Right now there is wind and I don't want to pick it up and I don't want to turn off motion and shut the whole camera down. This is very annoying as I was able to control this just fine before the update.

Re: Unable to turn audio off

StephenB — Wed, 05 Feb 2025 12:58:40 GMT

@A_Mc wrote:

Ever since the upgrade I have been unable to turn off audio detection. I have turned off the microphone, the speaker, moved the volume level all the way until it's grayed out and still I am getting every slightest sound setting off a notification and filling up my event library. Right now there is wind and I don't want to pick it up and I don't want to turn off motion and shut the whole camera down. This is very annoying as I was able to control this just fine before the update.

Is audio detection turned off in the rules in the mode(s) you are using?

Also, go into the smart detection settings and make sure CO/Smoke detection is disabled.

Re: Unable to turn audio off

A_Mc — Thu, 06 Feb 2025 04:14:15 GMT

That was helpful but what really fixed the issue was going to...

1. Devices

2. Click the Gear on the camera I need to adjust

3. Select "Default Mode Settings"

Now I can set that camera's sensitivities (both motion and audio) to what I want.