topic Re: Florida in Arlo Pro

Florida

Melanieinla6 — Sat, 30 Nov 2024 18:35:43 GMT

I am so frustrated with Arlo. I cannot call because your number is only outgoing. That says a lot about your quality of customer care.

All of a sudden, I no longer have a plan. Why? Why wasn't I notified? I can't message because I don't have an account. Your customer service is non existent and now I'm stuck with a useless product.

Re: Florida

StephenB — Sat, 30 Nov 2024 18:44:39 GMT

Are you saying that you lost a paid subscription??? If so, one of the mods - @BrookeN , @JamesC , @ShayneS - can create a support request on your behalf.

Or are you saying that the 7-day free cloud storage is no longer working for you?

Re: Florida

BrookeN — Mon, 02 Dec 2024 23:24:50 GMT

I have reached out to support regarding the subscription no longer on the account. Support will reach out to you as soon as possible.