topic Pro 3 won’t detect motion but works in live mode in Arlo Pro

Pro 3 won’t detect motion but works in live mode

Bmwhit — Mon, 14 Oct 2024 20:32:27 GMT

I have a pro three camera that I have had for five or six years and only recently it stopped detecting motion. But if I select the live mode, it does work so I know the camera itself is working. I have tried to reset it a dozen times And the lenses all clear and clean. What else can I do?

Re: Pro 3 won’t detect motion but works in live mode

StephenB — Mon, 14 Oct 2024 23:29:59 GMT

@Bmwhit wrote:

I have a pro three camera that I have had for five or six years and only recently it stopped detecting motion. But if I select the live mode, it does work so I know the camera itself is working. I have tried to reset it a dozen times And the lenses all clear and clean.

Have you run the motion detection test?

If you see "Feed" and "Dashboard" in your app menu, use this guide:

https://kb.arlo.com/000062895/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera-Arlo-Secure-4-0

If you instead see "Library" in your app menu, then use this:

https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Re: Pro 3 won’t detect motion but works in live mode

AJ-J — Tue, 15 Oct 2024 02:51:17 GMT

Have you checked to make sure you arent being caught out by the recent smart notifications issue? As in, if you have smart notifications disabled then you wont get any recordings.