topic Re: Wy in Arlo Pro

Wy

Kindra — Thu, 26 Sep 2024 16:58:32 GMT

I’ve had my cameras for 4 yrs and now it wants me to pay on my app but not on a desktop

StephenB — Thu, 26 Sep 2024 17:04:13 GMT

@Kindra wrote:

I’ve had my cameras for 4 yrs and now it wants me to pay on my app but not on a desktop

7-day free storage is still available for the Pro. So this is a mystery.

I am tagging the mods - @JamesC , @ShayneS , @BrookeN - to call their attention to your issue.

BrookeN — Mon, 30 Sep 2024 16:40:30 GMT

Are you getting a pop up to pay for a subscription? Can you please send a screenshot of what you are seeing?