topic Arlo Pro Help in Arlo Pro

Arlo Pro Help

Retired_Member — Sun, 29 Sep 2024 20:38:27 GMT

I bought Arlo Pro from someone, I installed the battery and the blue light comes on for 3 seconds then turns off. The sync button does nothing??

StephenB — Mon, 30 Sep 2024 00:05:07 GMT

@Retired_Member wrote:

I bought Arlo Pro from someone,

Did you also purchase an Arlo Hub?

Retired_Member — Mon, 30 Sep 2024 00:48:57 GMT

I have a hub and another Arlo camera connected to it

StephenB — Mon, 30 Sep 2024 11:44:38 GMT

@Retired_Member wrote:

I have a hub and another Arlo camera connected to it

ok.

Likely the issue is that the previous owner of the camera neglected to remove it from their account.

Do you have a way to contact the seller?