https://community.arlo.com/t5/Arlo-Pro/Billing-E-Mail/m-p/2419651#M82402 <P>I have escalated your case &amp; someone from support will be reaching out to you as soon as possible.</P> Tue, 24 Sep 2024 14:48:11 GMT ShayneS 2024-09-24T14:48:11Z https://community.arlo.com/t5/Arlo-Pro/Billing-E-Mail/m-p/2419244#M82385 <P>Hi</P><P>I have changed the contact e-mail on my account and all the notifications ( i.e camera alerts) are sent to this e-mail address, with one exception the monthly invoice which still goes to my old e-mail. This is highly inconvenient and a couple of e-mails to Arlo support have not been replied too.</P><P>&nbsp;</P><P>I can see no way of specifically changing the billing&nbsp; e-mail address for the account . So any ideas of how to do this or who to contact in Arlo to correct the issue?</P><P>&nbsp;</P><P>Many thanks</P> Sun, 22 Sep 2024 10:08:32 GMT https://community.arlo.com/t5/Arlo-Pro/Billing-E-Mail/m-p/2419244#M82385 Jack_Mosley 2024-09-22T10:08:32Z https://community.arlo.com/t5/Arlo-Pro/Billing-E-Mail/m-p/2419651#M82402 <P>I have escalated your case &amp; someone from support will be reaching out to you as soon as possible.</P> Tue, 24 Sep 2024 14:48:11 GMT https://community.arlo.com/t5/Arlo-Pro/Billing-E-Mail/m-p/2419651#M82402 ShayneS 2024-09-24T14:48:11Z