topic Connectivity issue in Arlo Pro

Connectivity issue

Naimaterabbani — Mon, 23 Sep 2024 16:10:41 GMT

Dear concern,

I have arlo pro base station and 04 cameras, i am enable to connect system.

When i reset the base its restart and after approx 2 min turn green light. But enable to find through arlo app.

I bough this system from someone (preloved), i don't know first owner.

BrookeN — Tue, 24 Sep 2024 15:17:00 GMT

Can you please dm me the serial number from the basestation? You send a dm by clicking on the envelope icon on the top right of the forum page.

Naimaterabbani — Tue, 24 Sep 2024 15:39:40 GMT

Arlo pro base station

BrookeN — Tue, 24 Sep 2024 15:42:09 GMT

Naimaterabbani — Tue, 24 Sep 2024 15:44:03 GMT

Thank you dear, i have already read it.

But i am unable to remove device because, i am not first owner.

I think this device is already added in someone account

BrookeN — Mon, 07 Oct 2024 18:39:52 GMT

Were you able to re-onboard the basestation.