topic I installed a new camera and several people in our group can’t connect to it. in Arlo Pro https://community.arlo.com/t5/Arlo-Pro/I-installed-a-new-camera-and-several-people-in-our-group-can-t/m-p/2418276#M82341 <P>I installed a new camera and several people in our group can’t connect to it.</P> Mon, 16 Sep 2024 01:08:55 GMT Brobrucie 2024-09-16T01:08:55Z I installed a new camera and several people in our group can’t connect to it. https://community.arlo.com/t5/Arlo-Pro/I-installed-a-new-camera-and-several-people-in-our-group-can-t/m-p/2418276#M82341 <P>I installed a new camera and several people in our group can’t connect to it.</P> Mon, 16 Sep 2024 01:08:55 GMT https://community.arlo.com/t5/Arlo-Pro/I-installed-a-new-camera-and-several-people-in-our-group-can-t/m-p/2418276#M82341 Brobrucie 2024-09-16T01:08:55Z Re: I installed a new camera and several people in our group can’t connect to it. https://community.arlo.com/t5/Arlo-Pro/I-installed-a-new-camera-and-several-people-in-our-group-can-t/m-p/2418286#M82342 <P>Did you delete their granted access from your account and then added them back again?</P><P>&nbsp;</P><P>Also make sure they have the same app display type as you.</P> Mon, 16 Sep 2024 04:00:27 GMT https://community.arlo.com/t5/Arlo-Pro/I-installed-a-new-camera-and-several-people-in-our-group-can-t/m-p/2418286#M82342 DannyBearAgain 2024-09-16T04:00:27Z