topic Re: Can not identify device on geofencing in Arlo Pro

Can not identify device on geofencing

Papa16 — Wed, 11 Sep 2024 00:52:41 GMT

The app does not allow me to identify or distinguish between multiple iphones, They seem to appear multiple times when trying to select but not sure which device is which. See picture attached.

Re: Can not identify device on geofencing

StephenB — Wed, 11 Sep 2024 11:12:10 GMT

@Papa16 wrote:

The app does not allow me to identify or distinguish between multiple iphones, They seem to appear multiple times when trying to select but not sure which device is which. See picture attached.

Press the profile icon in the top left, and then privacy center. Then select "account" at the top, and "available geofencing devices".

Once in, you will see what device name is assigned to the device you are using. If that is "iPhone", then you can rename it. If you only have two phones you want to use for geofencing, then delete all the other phones you see in the list.

Also, I'd delete the iPads, since you generally don't want to use them in the "arrive" or "leave" rules.

Re: Can not identify device on geofencing

Papa16 — Thu, 12 Sep 2024 03:06:06 GMT

Thanks @StephenB
That worked perfectly.