topic Re: Basic station is offline in Arlo Pro

Basic station is offline

petersdimitri — Mon, 27 Feb 2017 21:03:14 GMT

Hi,
Somehoww the basic station is offline altough all 3 lights are green. But in the app iT says offline. The camera's are working and clips are stored in the library.

How Can I solve this?

Best regards,
Dimitri

Re: Basic station is offline

steve_t — Mon, 27 Feb 2017 21:08:16 GMT

Probably best to restart the base station and see if that makes a difference

Re: Basic station is offline

petersdimitri — Tue, 28 Feb 2017 07:54:00 GMT

Turned iT of and on. No difference. Do I need to reset? I am afraid that I lose all my settings then. But if iT will solve this I will try.

Re: Basic station is offline

jguerdat — Tue, 28 Feb 2017 13:00:35 GMT

Yes, a reset will cause all settings to revert to default. If you decide to do this, note your settings, modes and ruls as well as the schedule to speed the rebuilding process.