topic Re: Five Arlo Pro (H8) cameras are no longer alerting/recording in Arlo Pro

Five Arlo Pro (H8) cameras are no longer alerting/recording

commodon — Sun, 11 Aug 2024 15:26:59 GMT

I've had this system in place for five years with no issues. Now all of sudden, beginning around the end of June I've been faced with an issue I cannot resolve.

In my effort to troubleshoot this issue, I've reformatted the attached USB stick used for local storage, I've rebooted the Arlo Router (VMB4000r3) several times, I've adjusted sensitivity of the detection, I've removed my custom modes and tried using the built-in Armed/Disarmed modes, I've removed/readded a camera, and nothing.

All five Arlo Pro H8 cameras are using the latest firmware (1.092.1.0_9_120d8b7), all are within communication with the Arlo Router, all can be used to watch live views and can be used to manually record, but no matter what I've tried, none of the Arlo Pro cameras trigger an alert and record when motion is detected.

is this an issue that requires attention from @JamesC , @ShayneS , or @BrookeN to resolve?

Re: Five Arlo Pro (H8) cameras are no longer alerting/recording

BrookeN — Thu, 15 Aug 2024 13:50:56 GMT

Please watch your cameras throughout the day today and see if you notice a difference.

Re: Five Arlo Pro (H8) cameras are no longer alerting/recording

commodon — Thu, 15 Aug 2024 20:37:04 GMT

YES!

Today at approximately 12:15pm I received an alert indicating motion in my driveway and video was recorded.

Whatever was done appears to have resolved this issue. I only wish I had reached out to the group earlier.

Thank you for your assistance.

Re: Five Arlo Pro (H8) cameras are no longer alerting/recording

BrookeN — Fri, 16 Aug 2024 14:29:18 GMT

Good to hear. Have a great rest of your day.