topic Re: Alert notifications in Arlo Pro

Alert notifications

djustint — Tue, 23 Jul 2024 20:08:49 GMT

I'm not getting alert notifications of motion detection. I have tried everything that I know of and still the situation remains the same. Cameras are working, system is armed. This has been going on now for some time and I am pretty frustrated. Can someone pleas help?

Re: Alert notifications

jguerdat — Wed, 24 Jul 2024 13:30:21 GMT

2 things to check:

1) Check your modes and rules to verify notifications are enabled for the cameras.

2) Check the phone settings for the Arlo app to ensure notifications are enabled.

Re: Alert notifications

ShayneS — Wed, 24 Jul 2024 20:43:10 GMT

Hi @djustint

Are you still experiencing this?

Re: Alert notifications

djustint — Fri, 26 Jul 2024 13:16:43 GMT

Yes, I have tried everything imaginable, settings, mode, etc.

Re: Alert notifications

jguerdat — Fri, 26 Jul 2024 13:19:15 GMT

Have you also rebooted the phone and reinstalled the app?

Re: Alert notifications

djustint — Wed, 31 Jul 2024 14:09:51 GMT

No, but that sounds like a good idea. I will definitely try that. Thank you for the suggestion