topic system stopped alerts with motion detection in Arlo Pro

system stopped alerts with motion detection

JerryStone — Fri, 26 Jul 2024 20:10:09 GMT

My Arlo camera system stopped alerts with motion detection when armed. How can I reset my system to work again?

Re: New York State

jguerdat — Fri, 26 Jul 2024 13:48:26 GMT

You can try removing one camera and resyncing it to see if that helps. I'll also tag the mods here to have them run a specific backend sync that usually helps. @JamesC , @ShayneS , @BrookeN

Re: system stopped alerts with motion detection

ShayneS — Fri, 26 Jul 2024 20:11:39 GMT

Hi @JerryStone

Can you reboot your base station and test again.

Re: system stopped alerts with motion detection

JerryStone — Tue, 30 Jul 2024 02:37:09 GMT

Hi ShayneS,

I don't know why I didn't try the reboot first, but I did, and it solved my problem. Thanks!

Re: system stopped alerts with motion detection

ShayneS — Tue, 30 Jul 2024 18:17:56 GMT

@JerryStone

I made a small backend change, this is why I requested it, sorry for the confusion and thanks for the update!