topic VMB4000 R3 , 4 Arlo pro cameras in Arlo Pro

VMB4000 R3 , 4 Arlo pro cameras

plato — Fri, 14 Jun 2024 14:59:27 GMT

Arlo Base and cameras show offline but receiving notifications, so far did base power off/on no change.

No video, look like a software problem, system is bricked. Will an update from arlo fix the issue?

Re: VMB4000 R3 , 4 Arlo pro cameras

jguerdat — Sat, 15 Jun 2024 13:59:28 GMT

Have you rebooted your phone and reinstalled the app? Have you tried the web client on a computer browser (my.arlo.com)?

Re: VMB4000 R3 , 4 Arlo pro cameras

plato — Sun, 16 Jun 2024 20:30:09 GMT

done all that, including on off , still receiving notifications

Re: VMB4000 R3 , 4 Arlo pro cameras

jguerdat — Mon, 17 Jun 2024 13:19:22 GMT

While a PITA, remove all devices from your account, reset the base by holding the reset button for >10 seconds until the LEDs flash amber, and start fresh. Add the base first and reconnect the cameras.