topic Movement in Arlo Pro

Movement

Blm3 — Wed, 05 Jun 2024 20:01:13 GMT

Is the only way to get movement on your camera now is through a subscription?

Re: Movement

StephenB — Wed, 05 Jun 2024 20:20:46 GMT

@Blm3 wrote:

Is the only way to get movement on your camera now is through a subscription?

Nothing has changed there.

But something appears to have broken in the Arlo cloud. Other affected users have said that

removing the base and cameras from their account
resetting the base with a paper clip
adding everything back to their account

fixed it for them.

The mods ( @BrookeN ) might also be able to do something on the Arlo end.

Re: Movement

BrookeN — Wed, 05 Jun 2024 21:38:27 GMT

@Blm3 can you watch it through out the day and see if that behavior changes then let me know. I have synced the account using our back-end tools and that generally fixes the behavior you are seeing.