https://community.arlo.com/t5/Arlo-Pro/Offline-Issue-Battery/m-p/1940344#M81014 <P>Had you allowed the camera batteries to go flat? They need to have at least 5% charge before you can recharge them.</P><P>&nbsp;</P><P><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_self">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A>&nbsp;</P> Wed, 20 Dec 2023 02:06:15 GMT DannyBearAgain 2023-12-20T02:06:15Z https://community.arlo.com/t5/Arlo-Pro/Offline-Issue-Battery/m-p/1940343#M81013 <P>Having issue with Pro cameras - they haven’t been used in a year and now set up with new Smart Hub today - they sync and set up all ok until I remove from charger.</P><P>I have 3 cameras and all the same issue, the minute I remove charger (showing fully charged in app) they go offline which seems odd all 3 would have the same battery issue - any ideas as the support chat wasn’t the most helpful, just factory reset with no result and a promise to get back to me.</P><P>Thanks!</P> Wed, 20 Dec 2023 01:45:03 GMT https://community.arlo.com/t5/Arlo-Pro/Offline-Issue-Battery/m-p/1940343#M81013 Jodild 2023-12-20T01:45:03Z https://community.arlo.com/t5/Arlo-Pro/Offline-Issue-Battery/m-p/1940344#M81014 <P>Had you allowed the camera batteries to go flat? They need to have at least 5% charge before you can recharge them.</P><P>&nbsp;</P><P><A href="https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do" target="_self">https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do</A>&nbsp;</P> Wed, 20 Dec 2023 02:06:15 GMT https://community.arlo.com/t5/Arlo-Pro/Offline-Issue-Battery/m-p/1940344#M81014 DannyBearAgain 2023-12-20T02:06:15Z