topic Re: Arlo Pro not recording in Arlo Pro

Arlo Pro not recording

uluwatu — Thu, 12 Oct 2023 04:39:36 GMT

Ok I just connected my 4 cameras after having them in storage for over 3 years. I purchased new batteries and they were working fine. I added a essential spotlight camera and now they stopped recording. I am now reading up on the bad news about the 7 day cloud ending. I will return those 3 essential spotlight cameras I just purchased asap if they only function on a subscription. But as for my old Pro cameras, should I not continue getting the 7 day free cloud storage? About ready to toss all this crap in the trash can.

Re: Arlo Pro not recording

DannyBearAgain — Thu, 12 Oct 2023 05:49:49 GMT

Try removing the new cameras from your account and check if the older cameras begin recording.

I have read other users have had to do similar workarounds to get past the arlo subscription blocking.

Re: Arlo Pro not recording

StephenB — Thu, 12 Oct 2023 11:39:32 GMT

@uluwatu wrote:

I am now reading up on the bad news about the 7 day cloud ending.

It hasn't ended. Arlo reversed that decision in response to customer anger. Current details on EoL are here:

There is a limit of 5 unsubscribed cameras per account on the free storage. You mention only 4 legacy cameras though, so adding just one Essential shouldn't have changed anything. Plus the Essential would have automatically gotten a trial subscription, so if you are in a country where Arlo offers subscriptions there shouldn't have been any impact on the legacy cameras.

Have you tried making a manual recording while livestreaming?