topic Re: reboot camera via application? in Arlo Pro

reboot camera via application?

Foques — Thu, 28 Sep 2023 13:01:31 GMT

Folks, how do I do the soft reset/reboot via application?

When I go to devices -> camera -> settings -> device info I have only the "remove device" option.

Two cameras stopped charging via solar, and I wonder if a reboot will save it. Really don't want to crawl 20+ feet into the air..

Re: reboot camera via application?

jguerdat — Thu, 28 Sep 2023 13:03:49 GMT

When connected to a base or hub, you have to reboot that, not the camera. If you really want to reboot the camera, you need to reinsert that camera battery.

Re: reboot camera via application?

Foques — Thu, 28 Sep 2023 13:06:08 GMT

well, that's silly.

Is the base restart restarting all connected devices?

Re: reboot camera via application?

jguerdat — Thu, 28 Sep 2023 13:08:51 GMT

Basically. The connection is re-made which possibly causes the camera to reboot - can't say for sure but I know it works.

Re: reboot camera via application?

Foques — Thu, 28 Sep 2023 13:15:28 GMT

not a fan of that, but I appreciate the info! have a good day

Re: reboot camera via application?

StephenB — Thu, 28 Sep 2023 13:16:55 GMT

@Foques wrote:

well, that's silly.

Agreed. It should be possible to reboot any on-line Arlo camera from the app. Unfortunately Arlo doesn't seem to get that.

That said, I always recommend putting the cameras somewhere that is reasonably accessible. Even with a solar panel, my cameras still need to be charged from time to time. And there have been times when I've needed to do a factory reset a camera that went off-line.