topic Re: End of life discount code in Arlo Pro

End of life discount code

Lawdawghc — Sat, 08 Jul 2023 12:47:43 GMT

Does anyone have the discount code for product or subscription services. I received an email and cant locate it anymore. I updated my cameras but wanted to use it for a subscription, time is running out. Any help would be appreciated. I contacted ARLO and got a “automated response” saying they would contact me. That was 2 weeks ago.

Re: End of life discount code

JamesC — Mon, 10 Jul 2023 23:21:35 GMT

Lawdawghc,

I've reviewed your opened support ticket and it is currently being escalated to the appropriate team. For status updates, I encourage you to reach out to support referencing your open support ticket for more information.

JamesC

Re: End of life discount code

SmithN23 — Fri, 22 Sep 2023 19:00:23 GMT

Hello James,

Not sure if I should start a new thread, but I have the same issue. I have an Arlo Pro 2 camera system and lost the discount code that was sent out.

Thanks!

Re: End of life discount code

JamesC — Mon, 25 Sep 2023 20:45:13 GMT

SmithN23,

Arlo Pro 2 cameras are not end of life until January of 2025. No promotional offers for these cameras have gone out. You can view the end of life policy here: https://downloads.arlo.com/images/PDFs/EOL_Policy/arlo-end-of-life-policy-021023.pdf?cid=a&cid=a

JamesC

Re: End of life discount code

SmithN23 — Tue, 26 Sep 2023 03:46:29 GMT

Sorry I misread my order history. I have the Arlo Pro, 2 camera pack.

Re: End of life discount code

JamesC — Wed, 27 Sep 2023 22:08:51 GMT

SmithN23,

I referred the details you've provided here to our care team for review. An agent will reach out to you with a status update as soon as possible.

JamesC