topic Re: Arlo base station VMB4000 stopped detecting Arlo Pro Cameras in Arlo Pro

Arlo base station VMB4000 stopped detecting Arlo Pro Cameras

prakashd69 — Wed, 05 Jul 2023 06:08:23 GMT

Hi,

All of a sudden my Base station VMB4000 stopped recognising Arlo Pro camera and Arlo APP shows Base station Offline. Internet is available at base station. And base station all three LED's are showing steady GREEN.

Could any one suggest how to access camera video. Is there a possibility to access Camera video directly from Camera

Re: Arlo base station VMB4000 stopped detecting Arlo Pro Cameras

JamesC — Thu, 06 Jul 2023 21:01:56 GMT

prakashd69,

If the base station is showing offline in the app but all the LEDs are green, you may need to try factory resetting the base station and then setting it up as if it were new. See here: https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

JamesC