topic Re: Arlo pro cameras- 4 in Arlo Pro

Arlo pro cameras- 4

Ashkumar — Thu, 29 Jun 2023 02:51:03 GMT

I have arlo pro. I have used for 4 yrs without any subscription.

suddenly I have been asked to subscribe since 6/27/23. why?

Re: Arlo pro cameras- 4

jguerdat — Thu, 29 Jun 2023 12:40:20 GMT

There have been a few reports here of this happening. You shouldn't need a subscription but if you have activity zones defined and the cameras are not connected to AC power I could see this message popping up. Removing the zones should clear the message.

Re: Arlo pro cameras- 4

Ashkumar — Fri, 30 Jun 2023 00:13:14 GMT

Iam unable to access my camera as it says that it is 'inactive'. So I dont know if 'activity zones ' are there or now.

I feel that this could have happened when I inadvertantly signed for a free subscription for premium which then expired after a month.

Re: Arlo pro cameras- 4

Ashkumar — Fri, 30 Jun 2023 00:14:03 GMT

will removing all devices and adding them again will help?

Re: Arlo pro cameras- 4

jguerdat — Fri, 30 Jun 2023 13:18:51 GMT

Can't say for sure since no one has suggested that as a workaround. You can certainly try but it may just be futile.