Cannot detect Arlo VMB4000 after hard reset

jk350ss — Wed, 28 Jun 2023 14:24:10 GMT

I have a Arlo Pro VMB4000 and I cant set it back up after doing a hard reset. Before the reset I kept getting an error that all of my devices were offline. All of the 3 led's are green on the front and I have a good wired connection to the internet. Please help.

Re: Cannot detect Arlo VMB4000 after hard reset

jguerdat — Thu, 29 Jun 2023 13:35:49 GMT

Define "hard reset". A reset is done by holding the reset button until the LEDs flash amber. That requires you to also remove all devices in Settings, My Devices before you can add them back in.

Rebooting or power cycling is not a reset. It would seem that's what you did since all LEDs are green. Have you checked camera battery levels and recharged them?

topic Cannot detect Arlo VMB4000 after hard reset in Arlo Pro

Cannot detect Arlo VMB4000 after hard reset

Re: Cannot detect Arlo VMB4000 after hard reset