topic Green screen in Arlo Pro

Green screen

UnionJack — Wed, 21 Jun 2023 19:37:16 GMT

Firstly can someone help me with this

secondly can someone recommend an alternative to Arlo, because I’m tired of continued issues where I have to come online and spend hours digging for solutions to problems that shouldn’t exist. Yes my phone is updated yes the app is updated yes there’s no green screen in the yard. Yada yada, massive yawn. Thanks.

Re: Green screen

UnionJack — Wed, 21 Jun 2023 19:38:13 GMT

Honestly these cameras and everything associated with them are utter rubbish.

Re: Green screen

StephenB — Thu, 22 Jun 2023 13:49:36 GMT

@UnionJack wrote:

Green screen

This is a corrupted video stream - usually due to packet loss on the wifi link between the camera and the base.

How far away is the camera? What is on the signal path? Pipe chases inside the walls, appliances between the base and the camera, stucco construction (which usually have wire mesh) are some of many possible culprits.

This appears to be an Ultra - not a Pro. What model base do you have? (look for a VMBxxxx label on the base).

Re: Green screen

UnionJack — Thu, 22 Jun 2023 20:48:06 GMT

Dude by the fact I just purchased an ultra to try to remedy these issues is telling of my frustration with this system. You give a hypothesis on the problem but don’t ask if it’s worked previously for long periods. Which it has. Now: “F-U. TAKE THE GREEN SCREEN.”
why do I have to come on here to fault find like an utter idiot when I’ve paid this much cash for a product? Do you not find that absolutely wild?

Re: Green screen

ShayneS — Fri, 23 Jun 2023 17:34:47 GMT

The Rear entrance camera has a much greater loss in signal strength/RSSI relative to your other two cameras. Did you happen to make any adjustments to your network or add/place any wireless frequency devices near your router or base station? If you move this camera closer to your base station does the green screen disappear and signal/range improve?

Re: Green screen

silverado44 — Fri, 23 Jun 2023 12:37:50 GMT

WOW StephenB comes on here to try and help you out and you have to get like this with him lmao, good luck trying to find anymore help.