https://community.arlo.com/t5/Arlo-Pro/Arlo-received-factory-reset-request/m-p/1917145#M80103 <P>The camera can loose sync for a number of reasons&nbsp; ( tho not often in my experience ).</P> <P>Can be from a power outage to base, sometimes an sw update goes bad, interference or weak signal...</P> <P>&nbsp;</P> <P>Unfortunately the camera can not be reset remotely. It prob needs to be resync'ed to the base.</P> <P>&nbsp;</P> <P>One of the things I've found over time is a UPS for the base unit will keep all connected during short term power outages. ( as the base will usu reset and connect and/or it can be restarted remotely )</P> <P>&nbsp;</P> Thu, 15 Jun 2023 12:55:29 GMT TomMac 2023-06-15T12:55:29Z https://community.arlo.com/t5/Arlo-Pro/Arlo-received-factory-reset-request/m-p/1917143#M80102 <P>Getting that error message from driveway camera. No one out there to hard reset it. No longer in Devices and all the footage from driveway in Feeds is gone.</P><P>Do they just spazz out on their own? It's about 8 months old.</P> Thu, 15 Jun 2023 11:45:02 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-received-factory-reset-request/m-p/1917143#M80102 rana0460 2023-06-15T11:45:02Z https://community.arlo.com/t5/Arlo-Pro/Arlo-received-factory-reset-request/m-p/1917145#M80103 <P>The camera can loose sync for a number of reasons&nbsp; ( tho not often in my experience ).</P> <P>Can be from a power outage to base, sometimes an sw update goes bad, interference or weak signal...</P> <P>&nbsp;</P> <P>Unfortunately the camera can not be reset remotely. It prob needs to be resync'ed to the base.</P> <P>&nbsp;</P> <P>One of the things I've found over time is a UPS for the base unit will keep all connected during short term power outages. ( as the base will usu reset and connect and/or it can be restarted remotely )</P> <P>&nbsp;</P> Thu, 15 Jun 2023 12:55:29 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-received-factory-reset-request/m-p/1917145#M80103 TomMac 2023-06-15T12:55:29Z