topic Re: speak with a representative in Arlo Pro

speak with a representative

Snoopy18 — Wed, 22 Feb 2023 19:09:24 GMT

I would like to speak with a representative. Does anyone know where to find the phone number?

StephenB — Wed, 22 Feb 2023 19:21:22 GMT

@Snoopy18 wrote:

I would like to speak with a representative. Does anyone know where to find the phone number?

You need a subscription to get phone support. Then you use the subscription area in the app.

Googling for a phone number generally leads to a scam support site.

mrsjackbow — Wed, 29 Mar 2023 23:08:35 GMT

So do I.. This is so ridiculous you can’t get anyone..🤦🏾‍♀️

ShayneS — Fri, 31 Mar 2023 16:19:13 GMT

May I ask what the issue is you are experiencing?

Thanks

eustaquio76 — Mon, 10 Apr 2023 02:19:14 GMT

i can not get my camera to charge any more. it started with one and now it is 2

jguerdat — Mon, 10 Apr 2023 13:00:07 GMT

@eustaquio76 wrote:

i can not get my camera to charge any more. it started with one and now it is 2

It would be better to start your own thread.

WHat cameras and what have you tried?

HugeJeffner — Tue, 16 May 2023 18:06:22 GMT

I tried to activate my 3 month free trial, but got charged 12.99 for a monthly plan by mistake.

Not only that, it processed it 3 times on my credit card.

How can I get my refund and just use the free trial?

If you can't help me with my refund, I will just take all 8 of the cameras back to Sam's club.

StephenB — Tue, 16 May 2023 19:44:53 GMT

@HugeJeffner wrote:
How can I get my refund and just use the free trial?

Contact support using the the support area of the app.

Googling for a phone number almost always leads to a scam support site, so don't do that.

@HugeJeffner wrote:

If you can't help me with my refund, I will just take all 8 of the cameras back to Sam's club.

This is a user-to-user forum, and I don't work for Arlo.