Continuing and increasing frequency Arlo cams not detecting movement or recording

jandmmichels — Thu, 30 Mar 2023 16:58:44 GMT

I am STILL having issues with cams not detecting or recording motion regardless of setting. They're set to 100%, app uninstalled and reinstalled, base and cams sync'd, and wifi signal is steady and good. The problem seems to be with Arlo and it's servers.

I was going to upgrade system and buy the cloud service but if I can't get this problem which is continuing and increasing in frequency solved, I'll have to go with another company.

Re: Continuing and increasing frequency Arlo cams not detecting movement or recording

StephenB — Fri, 31 Mar 2023 12:12:10 GMT

@jandmmichels wrote:

I am STILL having issues with cams not detecting or recording motion regardless of setting. They're set to 100%, app uninstalled and reinstalled, base and cams sync'd, and wifi signal is steady and good. The problem seems to be with Arlo and it's servers.

Do you have a VMB4xxx base? If you do, you can add local USB storage - preferrably a thumb drive (16 GB or larger). That would let you rule out the Arlo cloud. Note you'd need to remove the USB drive and connect it to a PC to check for recordings.

You might also want to try the motion detection test, and see if it reliably detects your movement.

topic Continuing and increasing frequency Arlo cams not detecting movement or recording in Arlo Pro

Continuing and increasing frequency Arlo cams not detecting movement or recording

Re: Continuing and increasing frequency Arlo cams not detecting movement or recording