topic Error cannot set properties of undefined (setting 'partnerdata') in Arlo Pro

Error cannot set properties of undefined (setting 'partnerdata')

jamess61 — Thu, 30 Mar 2023 00:24:24 GMT

I recently switched to the new "Feed" experience but when I login using the web app it displays an error message banner " cannot set properties of undefined (setting 'partnerData')". Does anyone know what this means and/or how to resolve it please?

Re: Error cannot set properties of undefined (setting 'partnerdata')

jguerdat — Thu, 30 Mar 2023 13:21:04 GMT

I believe I've seen that occasionally after removing a camera using a different device. It only happened once on the initial login and then went away after the app was refreshed with the new config. Is yours happening continuously? What changes have you made recently? Rebooting the phone and reinstalling the app may help.

Re: Error cannot set properties of undefined (setting 'partnerdata')

jamess61 — Thu, 06 Apr 2023 21:45:32 GMT

I"m not sure what it was but the error has gone now

Re: Error cannot set properties of undefined (setting 'partnerdata')

jguerdat — Fri, 07 Apr 2023 13:45:43 GMT

Yeah, it's always been a one time, first time thing for me.