topic Arlo Pro base station overheating? in Arlo Pro

Arlo Pro base station overheating?

patmvcr — Thu, 23 Feb 2017 17:50:52 GMT

my base station keeps shuhtting down.. is it because it is overheating? it is in an enclosed loaction along with a router and phone modem.... they seem warm but the Alro base does not seem to be particularly warM/ Is it very sensitive to overheating?

Re: Arlo Pro base station overheating?

mbauer — Thu, 23 Feb 2017 17:59:23 GMT

Hello, the Arlo Pro specifications state that the base station can operate at 32° to 122° F (0° to 50° C).

https://community.netgear.com/t5/Arlo-Knowledge-Base/What-are-the-features-and-specifications-of-the-Arlo-Pro-Wire/ta-p/1146959

Re: Arlo Pro base station overheating?

TomMac — Thu, 23 Feb 2017 18:17:53 GMT

What do you mean going off line, what are the front LEDs showing when this happens... Is it power or Internet offline.

But, it may just be a bit close... but an easy test, move it out and away the lenght of the cable and see if the issues continues ( either one )

If it does, I would recommend a full reset of the base and re install the cameras as if new.

If the problem still keeps happening and going off line, then maybe a call to Netgear Support may be in order.