https://community.arlo.com/t5/Arlo-Pro/Arlo-base-station-stopped-working/m-p/1897898#M78832 <P>It’s connected to the internet but will not show as active from the app. &nbsp;The green lights are on but app shows not connected.. it’s on a hard wire. &nbsp;Please help.&nbsp;</P> Sat, 21 Jan 2023 02:30:54 GMT Severio 2023-01-21T02:30:54Z https://community.arlo.com/t5/Arlo-Pro/Arlo-base-station-stopped-working/m-p/1897898#M78832 <P>It’s connected to the internet but will not show as active from the app. &nbsp;The green lights are on but app shows not connected.. it’s on a hard wire. &nbsp;Please help.&nbsp;</P> Sat, 21 Jan 2023 02:30:54 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-base-station-stopped-working/m-p/1897898#M78832 Severio 2023-01-21T02:30:54Z https://community.arlo.com/t5/Arlo-Pro/Arlo-base-station-stopped-working/m-p/1897934#M78834 <P>3 green LEDs? If so, try rebooting the base as well as your phone. You may want to reinstall the app. ALso try the web client to see if that's different (my.arlo.com).&nbsp;</P> Sat, 21 Jan 2023 14:59:25 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-base-station-stopped-working/m-p/1897934#M78834 jguerdat 2023-01-21T14:59:25Z