topic Re: Arlo Camera Operating Temp in Arlo Pro

Arlo Camera Operating Temp

314dc — Fri, 23 Dec 2022 19:04:34 GMT

Has anyone else lost their connection to all of their cameras with the latest attic freeze? Temperature is hovering around 0 degrees Fahrenheit with a -30 degree windchill. Will they recover? Or are they now damaged?

Re: Arlo Camera Operating Temp

Bartley — Sat, 24 Dec 2022 01:47:55 GMT

The two I have running on battery power are offline. It's not the camera. It is the limitation of the battery. The ones using the power cord still work. Currently -2 at my location. When it warms up they will start working again. Search the knowledge base or the community posts. You should find more details about the temperature ranges of the camera and batteries.

Re: Arlo Camera Operating Temp

jguerdat — Sat, 24 Dec 2022 14:49:35 GMT

All cameras listed at arlo.com have specs that include the operating temps. The low temp is -5F/-20C at which point the camera will disable itself for safety. There's some evidence that you'd have to test for yourself that using AC power helps overcome this limit by keeping the camera awake and, thus, generating heat.

BTW, wind chill doesn't matter since it doesn't change the ambient temp - it's just gives you an idea of how fast heat will be lost at the ambient temp.

Re: Arlo Camera Operating Temp

Hghnrg — Sun, 25 Dec 2022 02:51:00 GMT

Yes, I'm having the same issue with one of my camera's. The other seven 7 have been working normally. Would like to know why only one camera isn't working, considering they're all outside?

Re: Arlo Camera Operating Temp

jguerdat — Sun, 25 Dec 2022 15:22:31 GMT

The spec of -5F/-20C is relative to the components in the camera. I think we've seen folks talk about maybe a +/-5 degree F variance.

Re: Arlo Camera Operating Temp

dougp1122 — Sat, 04 Feb 2023 12:39:47 GMT

All my Arlo Pr 2 & 4 cameras offline this morning. -15 f air temperature. Never knew this limitation existed.