topic Re: Base Smart Hub VMB4540r3 in Arlo Pro

Base Smart Hub VMB4540r3

_Rosie — Fri, 23 Dec 2022 14:51:41 GMT

Sub Base VMB4540r3 for some reason went off line and won’t reconnect to my wi fi.

I have tried unplugging my Ethernet cable, power plug, in the order per instructions and plugging back in, nothing is working, I even pushed the little reset with a paper clip. My base continually flickers an amber …I did not lose electrical power to my home, internet comes underground into home. WiFi works on all other devices.
Help please, what else can I do to get it reconnected to my WiFi

Re: Base Smart Hub VMB4540r3

StephenB — Fri, 23 Dec 2022 15:12:27 GMT

@_Rosie wrote:

Sub Base VMB4540r3 for some reason went off line and won’t reconnect to my wi fi.

Of course it connects with ethernet, not wifi.

Did you remove it from your account, and then try to re-add it after you did the reset?

Also, have you tried adding it from a PC (browsing to my.arlo.com)? Or did you only try the app?