topic Re: Lost cameras in Apple Homekit in Arlo Pro

Lost cameras in Apple Homekit

LeifAnd — Sun, 11 Dec 2022 17:26:25 GMT

Hi! I’ve lost contact with my Arlo cams in Apple Homekit.

Tried most tips.

Regards

Re: Lost cameras in Apple Homekit

ShayneS — Tue, 13 Dec 2022 19:40:15 GMT

Have you tried repairing to HomeKit? What is the error messaging you receive?

Re: Lost cameras in Apple Homekit

LeifAnd — Wed, 14 Dec 2022 09:10:34 GMT

Hi!

When I go to settings to reinstall it says configure at the Homekit menu (konfigurera in my local language).

Then the app says it*s identifying units and starts searching. Nothing more happens, it just keeps searching.

Firmware is updated, the network is the same, the Arlo app works fine, my Apple TV handles Homekit as it should, my Philips Hue works fine with HomeKit. The Atlo cams worked with HomeKit earlier.

Leif

Re: Lost cameras in Apple Homekit

ShayneS — Wed, 14 Dec 2022 22:45:44 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Lost cameras in Apple Homekit

LeifAnd — Thu, 15 Dec 2022 14:09:07 GMT

Great, thanks!

Re: Lost cameras in Apple Homekit

LeifAnd — Fri, 16 Dec 2022 12:59:54 GMT

Sorry, I was to quick there.

All the cameras are connected to HomeKit now.

But only the ones on my WMB4000r3 works with HomeKit.

The two cameras I have on my VMB5000r4 show up in HomeKit now, but they do not answer according to HomeKit. They are there but without video.

Any suggestions? They work fine in the Arlo app.

Regards

Leif

Re: Lost cameras in Apple Homekit

LeifAnd — Mon, 19 Dec 2022 13:52:41 GMT

Forget last post, it works fine now.