topic Re: Solar Panels Stopped Working in Arlo Pro

Solar Panels Stopped Working

Brookechook83 — Tue, 15 Nov 2022 04:14:35 GMT

I have 4 Arlo pro cameras, 3 of which have solar panels attached. They seem to have been working fine and then recently 2 of the cameras arent charging from the solar panels. Ive disconnected and reconnected the panels and also cleaned them. They get plenty of sun. I just find it interesting that two stopped working around the same time.

Re: Solar Panels Stopped Working

JamesC — Tue, 15 Nov 2022 22:09:39 GMT

Brookechook83,

Try swapping the working solar panel with one of the other cameras that is not working. Do you still experience the same issue?

JamesC

Re: Solar Panels Stopped Working

Brookechook83 — Sun, 20 Nov 2022 20:52:14 GMT

I got the cameras working but the the solar panel on one say “connect a compatible Arlo charger to the device to charge”

they are genuine Arlo solar panels!!!

Re: Solar Panels Stopped Working

StephenB — Sun, 20 Nov 2022 21:30:28 GMT

@Brookechook83 wrote:

I got the cameras working but the the solar panel on one say “connect a compatible Arlo charger to the device to charge”

they are genuine Arlo solar panels!!!

Check that the cable is solidly connected to the camera.

If it is, then I suggest swapping the camera with one of the others, and see if the problem moves with the camera or stays with the panel.

Re: Solar Panels Stopped Working

Brookechook83 — Sun, 04 Dec 2022 07:48:32 GMT

I have checked the connection and it’s fine. I put the camera on the working solar panel and it’s fine so definitely the solar panels are the issue.

Re: Solar Panels Stopped Working

StephenB — Sun, 04 Dec 2022 11:51:43 GMT

@Brookechook83 wrote:

I have checked the connection and it’s fine. I put the camera on the working solar panel and it’s fine so definitely the solar panels are the issue.

Are they still under warranty?

Re: Solar Panels Stopped Working

Brookechook83 — Sun, 04 Dec 2022 19:41:31 GMT

I don’t think so. I’ve had them for quite a while.