https://community.arlo.com/t5/Arlo-Pro/All-my-recordings-gone-and-now-I-am-not-able-to-setup-Arlo-base/m-p/1884974#M77735 <P>Hi All,</P><P>&nbsp;</P><P>I purchased 3 arlo pro camera and a base station 2 years ago and it was working until last month. Now all my recordings gone from my account and also subscription is grayed out. Now I cannot even connect to base station or camera.&nbsp; Is this company stop doing business.</P> Tue, 08 Nov 2022 01:09:56 GMT georgypg 2022-11-08T01:09:56Z https://community.arlo.com/t5/Arlo-Pro/All-my-recordings-gone-and-now-I-am-not-able-to-setup-Arlo-base/m-p/1884974#M77735 <P>Hi All,</P><P>&nbsp;</P><P>I purchased 3 arlo pro camera and a base station 2 years ago and it was working until last month. Now all my recordings gone from my account and also subscription is grayed out. Now I cannot even connect to base station or camera.&nbsp; Is this company stop doing business.</P> Tue, 08 Nov 2022 01:09:56 GMT https://community.arlo.com/t5/Arlo-Pro/All-my-recordings-gone-and-now-I-am-not-able-to-setup-Arlo-base/m-p/1884974#M77735 georgypg 2022-11-08T01:09:56Z https://community.arlo.com/t5/Arlo-Pro/All-my-recordings-gone-and-now-I-am-not-able-to-setup-Arlo-base/m-p/1884996#M77741 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/887768">@georgypg</a>&nbsp;wrote:<BR /> <P>Now I cannot even connect to base station or camera.&nbsp; Is this company stop doing business.</P> <HR /></BLOCKQUOTE> <P>The company is still in business, but services have been discontinued in mainland China and in Russia.&nbsp; Are you in one of those locations?</P> <P>&nbsp;</P> <P>FWIW, those actions were taken quite a while ago (more than a month), so I am thinking your problem might be something else.&nbsp; But it is worth confirming that you aren't in those two countries first.</P> Tue, 08 Nov 2022 11:24:39 GMT https://community.arlo.com/t5/Arlo-Pro/All-my-recordings-gone-and-now-I-am-not-able-to-setup-Arlo-base/m-p/1884996#M77741 StephenB 2022-11-08T11:24:39Z