topic Re: Arlo Pro not charging in Arlo Pro

Arlo Pro not charging

SRichard — Tue, 04 Oct 2022 12:57:46 GMT

My Arlo Pro VMC4030 cameras no longer charge using the charging cable supplied. The batteries are fine and will charge with external chargers. How to fix?

Re: Arlo Pro not charging

jguerdat — Tue, 04 Oct 2022 14:09:26 GMT

WHat happens if you use the charger that the external charging station uses? You need a charger that supplies both 5v and 9v to charge a Pro (not a Pro 2) so verify that, too.

Re: Arlo Pro not charging

SRichard — Wed, 12 Oct 2022 11:55:55 GMT

The external charger works just fine, but the OEM 9v internal charges does not work.

Re: Arlo Pro not charging

StephenB — Wed, 12 Oct 2022 12:08:01 GMT

@SRichard wrote:

The external charger works just fine, but the OEM 9v internal charges does not work.

Sounds like you need to replace the OEM charger then.

Arlo's charger for the Pro/Pro 2 is here:

https://www.arlo.com/en-us/accessories/VMA4800-100NAS.html

Re: Arlo Pro not charging

SRichard — Wed, 12 Oct 2022 12:17:43 GMT

The charger works fine with other electronics. The cost of a new one is minimal, but I saw some online comments indicating that a software update disabled internal charging. If so, I will need a software patch.

Re: Arlo Pro not charging

StephenB — Wed, 12 Oct 2022 18:13:44 GMT

@SRichard wrote:

I saw some online comments indicating that a software update disabled internal charging.

Certainly not the case with my own Pro and Pro 2 cameras.