topic Re: Arlo pro camera unauthorized disabling in Arlo Pro

Arlo pro camera unauthorized disabling

Arlojbdax — Thu, 22 Sep 2022 17:51:49 GMT

I had a real estate open house today for brokers. My broker ran it. My Arlo camera was disabled for the entire open house. Five minutes after I arrived back home the camera was enabled and picked up my movement. Are there devices out there that can do unauthorized disabling of the camera? If so, how do I prevent this from happening? Thanks.

Re: Arlo pro camera unauthorized disabling

TomMac — Thu, 22 Sep 2022 19:23:31 GMT

Not necessarily a device, the agent may have turned off the internet…

simple to do and when turned on all would work fine ( base left on ).

If you had armed cameras and used usb backup, the files may be on the backup mem ( and not in library ).

Re: Arlo pro camera unauthorized disabling

Arlojbdax — Thu, 22 Sep 2022 20:37:12 GMT

If they turned off the internet the other cameras would not be enabled and they were and they recorded clips. I reviewed my USB backup and nothing from the camera that was disabled. Looks like this camera was targeted because of its central location to people and conversations. The fact that this camera picked up my movement about 15 minutes after my broker left looks really suspicious.

Re: Arlo pro camera unauthorized disabling

StephenB — Thu, 22 Sep 2022 21:30:36 GMT

@Arlojbdax wrote:

If they turned off the internet the other cameras would not be enabled and they were and they recorded clips. I reviewed my USB backup and nothing from the camera that was disabled. Looks like this camera was targeted because of its central location to people and conversations. The fact that this camera picked up my movement about 15 minutes after my broker left looks really suspicious.

Did you ask the broker?

The simplest attack would be to just turn off the base station (assuming it is visible and easily accessed).

Removing power from the camera (pulling the battery) is also possible, but I'd expect to see some recording when the camera was interfered with. Unless it powered purely on AC (no battery inside).

Were the other cameras also Arlo models? If so, were they on the same base station?

Re: Arlo pro camera unauthorized disabling

Arlojbdax — Fri, 23 Sep 2022 00:43:56 GMT

They can't access the base station. It's locked away in a room. I didn't ask the broker because I suspect her involvement. All of the other Arlo cameras were the same model (Arlo Pro). I bought all six of them at the same time. If the camera was removed it would certainly have been picked up but it wasn't.