topic Re: Ethernet Cable Port problem in Arlo Pro

Ethernet Cable Port problem

Allieacts2 — Mon, 29 Aug 2022 02:33:40 GMT

I haven’t used my Arlo system in a year. Getting it set up and didn’t have the Ethernet cable. Bought a brand new Cat6 cable. But the LAN port on the Arlo Base is way too if for jthe standard Ethernet cable. What the heck? What am i missing here?

Re: Ethernet Cable Port problem

Dannybear — Mon, 29 Aug 2022 04:29:52 GMT

Sounds like you’re missing the rj45 Ethernet plastic insert, look in the bottom of the box it was stored in. Else take the Base station to a electronic computer store and see if they have a similar insert.

Re: Ethernet Cable Port problem

StephenB — Mon, 29 Aug 2022 10:30:34 GMT

@Allieacts2 wrote:
I haven’t used my Arlo system in a year. Getting it set up and didn’t have the Ethernet cable. Bought a brand new Cat6 cable. But the LAN port on the Arlo Base is way too if for jthe standard Ethernet cable. What the heck? What am i missing here?

Something garbled here. @Dannybear's interpretation that the RJ45 socket on the base could be damaged could well be true, but it would be good for you to clarify. Some CAT-6 cables have covers around the connectors, and can be hard to insert.

Posting a photo of the back of the base would also be helpful (png and jpg can be attached to your post - jpeg extensions have to be renamed to jpg. You can also put in a link to the photo).

Here's a diagram from the install guide for the base that shows where the socket is supposed to be.