topic Re: Live streaming in Arlo Pro

Live streaming

Flower214 — Tue, 23 Aug 2022 18:56:08 GMT

I try to pull up a device/camera on live mode but within a minute it times out and have to refresh to keep watching. Any ideas how to fix this.

Re: Live streaming

StephenB — Wed, 24 Aug 2022 11:32:36 GMT

@Flower214 wrote:

I try to pull up a device/camera on live mode but within a minute it times out and have to refresh to keep watching. Any ideas how to fix this.

Is this happening with both the app and a PC? If not, which device is giving you this behavior?

If this is just the app, then are you connected to your home wifi?

Re: Live streaming

Flower214 — Wed, 24 Aug 2022 13:46:21 GMT

I haven't tried it on my phone just the pc. It does it on all four cameras. I had a professional install. Each is on a power source not battery. They also installed a "super" (I have no idea what to call it) booster so that wifi would be strong.

Re: Live streaming

StephenB — Wed, 24 Aug 2022 15:40:20 GMT

@Flower214 wrote:

I haven't tried it on my phone just the pc. It does it on all four cameras. I had a professional install. Each is on a power source not battery. They also installed a "super" (I have no idea what to call it) booster so that wifi would be strong.

I think you should check to see if this also happens on the phone.

If you can power down the "booster" for a bit, it would also be good to try streaming w/o it - if only to rule that out.